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Hours of Operation:
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Patient Satisfaction Survey
Dear Patient:
Your feelings about the services you received at our surgery Center are important to us. Please help us better serve you by filling out this brief questionnaire. Thank you.
Name: (Optional)
Address: (Optional)
ADMITTING/REGISTRATION
Was the office staff professional and courteous?
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Good
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Very Poor
Was the packet with information provided before your procedure understandable?
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Good
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Was the check-in process speedy and efficient?
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Were all your financial or insurance questions answered to your satisfaction?
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Very Good
Good
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NURSING DEPARTMENT
Was your nurse professional and courteous?
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Good
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Did the nurses introduce themselves?
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Good
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Were you given the privacy you needed?
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Were procedures/tests explained to you before they were done?
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Good
Poor
Very Poor
Were all your questions answered to your satisfaction?
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Very Good
Good
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Was the Surgery Center clean and comfortable?
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Good
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Did you feel that your pain level was handled adequately?
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Good
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Was access to the Center easy?
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Do you feel confident and have trust in your Physician?
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Good
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OVERALL
How would rate your experience at the Surgery Center?
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Very Good
Good
Poor
Very Poor
Additional Comments
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